How Big is this Problem? Part 2

I just came from the post office and feel like I need to share an update related to the bumpy road of paperwork related to redetermining my brother’s Medicaid status. In my last post, I shared that I felt somewhat alone in the task of coming up with answers to the who, what, when, why and where questions on the lengthy MADR form (Medicaid Disability Redetermination Report).

As it turns out, I wasn’t so alone after all.

This paperwork was about Brad’s physical healthcare, which is my responsibility. My husband found some scanned documents I needed and reviewed what I had already done. He helped me realize that I was closer to finishing than I thought. I’m thankful for his help and attention to detail.

The redetermination paperwork was asking for dates and details of medical care. Brad visits various specialty clinics at the local veteran’s hospital. I keep all of that info on my phone. It would be tedious pulling all of that info together, so I decided I needed to go to the VA and ask someone to print off a list of all of his appointments. The last time I had asked them for a list, the person I had asked didn’t think that was possible and wasn’t really willing to try to figure it out. I drove to the VA and hoped they’d let me park in the parking structure even though Brad didn’t have an appointment today. They did.

Once I found a parking spot, I sat in my car and asked the Lord to direct me to just the right person who could help me. I wasn’t sure who that would be even as I walked through the front entrance. I believe the Lord directed me to visit with the folks on the 5th floor in the Ophthalmology clinic, as Brad is seen there every 6-8 weeks for retina injections. A wonderful scheduler listened to my request and said she thought she could figure out how to print that list for me. Sure enough, she did.

As Brad’s activated POA for health care, I have access to his electronic chart. Well, I had somehow locked myself out of the account trying to log-in, so thought maybe someone at the VA could help me rectify that situation. An employee on the elevator, of all places, asked me if I needed any help finding where I needed to go. I told him what I wanted to accomplish and he said the place I should start would be on the first floor. After my visit with Ophthalmology, I took the elevator to the first floor. As I was looking at overhead signs, another polite employee stopped to ask if she could help me find where I needed to go. After sharing my quest, she walked me to the office she thought would be of help. A super-patient gentleman in that office listened to my dilemma and told me I wasn’t in the right place, but that he could escort me right where I needed to go and introduce me to just the person I needed to see. It was three rooms down the hall. Sure enough, he did. With a little computer guidance, I was back on the road to being able to deal with my brother’s electronic chart.

I completed gathering the necessary data for the Medicaid reassessment this morning. Later, I met with my friend Anouk, who helped me by witnessing my signature on the documents. She even made a copy for me.

The last step was to mail it from the post office. Finding a parking spot would be tricky since it’s Christmas package mailing season. Sure enough, the parking lot was full and there were three or four of us circling the parking lot waiting for a spot to open. Before I knew it, a spot opened up and I was in and out of the post office in a jiffy.

I slipped that copy of the paperwork that my friend Anouk made into the binder where I keep Brad’s most important medical documentation, then slid that binder back into its place on the bookshelf.

How big is this problem on a scale of one to God?

Just as He always had, God provided light for each and every ‘next step’ I needed to take. At every intersection, God had provided the wisdom, the people, and the resources I needed.

No problem is too big for Him.